Lazada's Bad Customer Service

It was way back in 2012 when we first had a bad experience with the said Online Shop. We placed an order for a baby bag for our upcoming baby and to our dismay we never got the item and never had any updates about it. Good thing we chose cash on delivery as an option that time.

Everyone deserves a second chance thus, we gave LAZADA another shot. Only to be disappointed once again.  Me and my wife placed an order for 1 vacuum for our house, 1 vacuum for our car, 1 set of blender and 2 packs of Pamper’s active dry (82+8).

We got weird notifications saying that we made a request to postpone our orders which we didn’t! Then we got another email and text notification that the orders are on its way.  To our  surprise another notification was received that we requested to delay the orders again! The notifications happened 6 times which was really annoying.

(First Package)

The order was place on September 27 2014 and we got the Diapers and the Max health Cyclone Vacuum Cleaner on September 30 2014. We already had a hunch and has been wondering why the car vacuum and the blender still hasn’t arrived but we waited patiently. It’s already October  5, 2014 and still no blender and car vacuum…

LIARS?

I can’t remember how many times I’ve called the representatives of lazada. I can’t say anything good with the previous representatives I’ve talked with. Each time I call I get a different information. First call said the order is already in the warehouse ready to be shipped. Second call the agent advised me that the order is already at 2go courier and even gave me a tracking number! I searched the tracking number at 2go’s website and nothing showed up. Third call I was already mad as the third representative informed me that the item is still on their warehouse. They made an escalation and said I would get an update on Monday. I hope they do give me a follow up about it…

Things just went from worse to worst. The vacuum cleaner we bought is defective! We tested it when we got it and it was working fine. Now that it’s Sunday “The Perfect day to clean the house” it didn’t even last for half an hour and it’s already not working! I already went to LBC to get the thing replaced and I’m hoping they would replace it or else I might have a heart attack! All items even the ones that are a still being shipped are already paid. I don’t pick money out of trees. Like all other people I work for it and definitely want value out of these products.

All in all it was a nightmare making transactions with this Online Shop. It’s sad because I was just getting used on making online transactions and never had this experience with other online shops.

I know it looks like I’m ranting but I just want to express my opinion and experience.

 Lazada keeps on sending me emails and surveys about my experience. Well now they have it here.

~Daddy Poreber

One Of The First People To Buy An iPhone 6 Dropped It On TV

We all experience that anticipation, excitement and overwhelming joy when unboxing that brand new phone of ours.

Australian Jack Cooksey was the first person in Perth to get a new iPhone, making him one of the first people in the world to get a new iPhone 6. So he was interviewed on TV then the horror happened.

Jack applied a little too much force upon struggling on his first attempt to unbox the phone. Holding a phone that cost like gold and being infront of the camera might have made him just a bit tad too nervous to remove the lid of the box. The iphone 6 and concrete definitely isn't a good combination.

Next time you buy a phone a like this, a rugged case is definitely needed.

P.S. Jack says the phone "amazingly" was working just fine.

~Daddy Poreber

Play PS4 Games with Sony Xperia Z3

Sony announced that owners of the Sony Xperia Z3 will be able to play PS4 games.

Apparently it acts like as an external TV screen, meaning other friends or family members who wants to watch on their TV won't have to worry, when you wanna play your PS4 games.

*You have to already have PS4 to play the games*

The design is as cool and sleek as ever which comes in 4 colors : White, Blue, Copper and Black

You can still bring it together with your water adventures!

Lovely Crisp Camera 20.7MP with auto focus and a 2.2MP front-facing camera ISO 3200

With all these cool features it makes you wonder if the phone is up for the test of time. The answer? It sure is! with it's 2-day battery life! 

*based on average daily usage of an average person*

Here's the full specification of Sony Xperia Z3 :

The Sony Xperia Z3 is definitely gonna set the standards for all smartphones.

Sources From Official Sony Website

~Daddy Poreber

Seat Belts Save Lives

In support to Toyota's Seat belt campaign.

I joined the campaign to make everyone mostly our fellow Filipino to use seat belt. 

Airbags is cool and awesome but works best with the said life saver tool.

http://www.besafetyleaders.com/seatbeltart/

Here's my own design of a seat belt. The app is already gone though :D

In the hope of making “It’s more fun in the Philippines” into “It’s more fun and safer in the Philippines” Let’s all go an extra mile in being leaders towards safety by promoting the importance of seatbelts.

The change always starts with you and ends with how much influence you’ve done to others. Be a leader that will take people miles and miles away towards a better road.

The road to success is nothing, when the ride you use is unbecoming.  It’s there for a reason. A seatbelt can save your life and the lives of others. Thank you Toyota for leading this campaign towards a safer Philippines, towards a safer world!

Let's all be safety leader towards a better road for everyone.

~Daddy Poreber

Iceberg Restaurant at the Tip of your tongue~

When all else fails there’s always Iceberg Restaurant to fulfill our satisfaction for some good savory food and mouth watering desserts.

My old time favorite is their “Spicy Pork Chop” 1pc P178 and 2 pcs P238. I don’t usually eat spicy food but this one have just enough hint of spiciness. Unlike those that feels like prickly needles on your tongue. This however provides just the enough heat you need to induce your appetite and keeps you coming back for more.

My wife went for the “Crispy Fish Fillet Glazed In Adobo Mango Sauce” P198. A perfect combination of adobo sauce and ripe mango. The blend is just pure bliss. It didn't occur to us that we’d enjoy it as much as we did. The saltiness and sweetness is just perfect.

Finally the most awaited part of the meal, desserts! We usually go for the Halo-Halo P108 or Mais Con Yelo P128 because they definitely don’t hold back on their ingredients but we decided to try the “Strawberry Sunday” P148 and from presentation to taste it definitely didn’t let us down to our expectation.

See the almost clean plate on the background? We just couldn’t resist eating every bit of it haha.

Every visits definitely makes us look forward to coming back for more. Hope you enjoyed reading and go try it for yourselves!

~Daddy Poreber

Top 5 questions in an interview for a call center agent.

Don’t let this happen to you by being prepared and answering correctly.

Fake it, till you make it is the name of the game called Interview. Most of the interviewers will tell you offhand to be as honest as possible because that’s how they will see your capabilities so they can put you on the right nature of business. This, however, is only partially true. It’s pretty much just to also make sure they don’t hire any of them bad apples.

Here are the top 5 questions you might encounter during an interview to be a call center agent:

#5 What are your strengths and weaknesses?

The key to this question is to have at least 3 things ready beforehand. Make sure your strengths are really something that makes you an asset for the company and for weaknesses you have to have a good comeback for each trait you mention. E.g. “I’m Lazy that’s why I use the most efficient way to finish work easily”. 

#4 What kind of account are you looking for?

One of the trick questions by those interviewers trying to catch you off guard. It never hurts to say that you want to be placed in a Sales, Care, Collections, Technical or any other account but if you really want to get a job. Your best pick is to say what you really want but follow it up with “I’m also alright with any other accounts. I’m always willing to learn just in case that the said position is not available”. They’re looking for someone that can be pretty much thrown to any accounts without complaints.

#3 What are your achievements?

When you have some call center background this one is easy. Just tell them any random stats that you’re previous call center values most and say that your one of the best at those but if you’re a fresh graduate, focus on your school achievements such as being part of any school organization even if you never got into one because you were busy playing video games or going to the mall. 

#2 How many times in a year have you been absent/late and what are the possibilities that it can happen again?

What’s the use of hiring someone if that person will not be present when the work needs to be done? I’m sure you understand that this is one the crucial parts of the interview. Try to say something dramatic like “I can only think of a life and death situation to make me go on absent or become late” or you can say something simple and short like “I couldn’t really think of any reason why I would be absent or late” Remember less is better. Less talk, fewer mistakes. Try to make it short and concise.

#1 How much is your expected salary?

It’s what we’ve all been waiting for right? It’s a good idea to be straight to the point here because the interviewer understands that we need money and that’s the main reason why we are applying for a job. In case you get asked if it’s negotiable or not go ahead and say yes. Patiently wait to get to the Job Offer part before you stop. Victory only happens until you hear the Job Offer part of the deal and since you’ve allotted some time already, try to do your best to get at least to that part.

Hope these tips become handy during your interview cause it worked like a charm in mine ^__^ Always be confident and remember “Fake it till you make it”.

~Daddy Poreber 

It’s not complicated: Online Shopping at ZALORA~

I’ve been working in the call center industry for quite some time now and the usual sentence I hear in the floor is “I don’t have time to go shopping”. That’s why business minded agents usually bring brochure or clothing in the office to sell to the busy body agents.  I can’t blame them, night shift takes a bit of toll and most of the time, day becomes sleepy time.

What comes to my mind when I hear the word online shopping? Not that much actually but here are a few after coming across ZALORA:

Is it a legit site?

100% legit as it can get. ZALORA is Asia's leading online fashion destination.

How to find what I need?

It’s easy as 1 2 3. You can type in the search bar for what you’re looking for.

There are also categories for each type of items you can purchase and on the left side you can filter the items per category

Example for Clothing: T-shirts, Polos, Button-Downs and etc..

You’ll also find the Fiter by Size, Price, Brand and Color splendid which makes it absolutely easier to find your best fit may it be for your Budget or Taste!

How do you pay?

Here’s the most sort out question amongst everything else. It’s amazing how the site values security and the worries of shoppers. Just in case you don’t want to use any of your credit card information. You’ll love the fact that CASH ON DELIVERY is available. There’s a 30 day free return policy and anything worth a thousand of purchase is automatically shipped for free.

Like Zalora on Facebook, you might get a chance to win on some of their promo for free shopping. Just enter the promo code and voila!

Tips: If your're a first time shopper use this voucher code ZBAPZm2 and get a 15% discount off your first purchase.

Will it fit me?

This shouldn’t be much of a worry since you can return the item if it’s too big or too small but just to be sure you can always go the help part of the site and click on the “What Size Should I Choose” option. This helps you convert sizes from international, uk, us and so forth.

Delivery TimeFrame?

2-3days within metro manila and 5-7 days outside manila. Base on experience though i got my order the next day i order my items. Nice right?

Here’s what I got for myself, my dad and my father in law ^__^

All in all, my entire first ever experience with online shopping has been incredible thanks to ZALORA and If there’s any down side to it, it's that you can easily get addicted on how fast and convenient it is to shop when you’re tired and just want to lay down in the sofa or bed but want to get in with fashion.

~Daddy Poreber